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Trading system price anomalies

Due to anomalies in the data source of the trading system, resulting in abnormal platform prices, the quotes on the trading platform cannot accurately reflect the real-time market prices. In order to protect the fairness of online transactions and the rights and interests of our customers, our company does not accept any use of operating platform loopholes or Failure to place an order. Our company will now make the following arrangements; 
Platform time from December 18, 2023 15:50:54 to December 18, 2023 15:50:55
The international gold price at the time of the failure, the highest price was 2025.24 and the lowest price was 2024.90
All new transactions during abnormal price periods will be regarded as abnormal transactions.
During abnormal price periods, any stop-profit and stop-loss transactions that exceed the price range will be reopened.
It has now fully returned to normal. We apologize for any inconvenience caused during this period.
If you have any questions, please contact our customer service department
If you have any questions, please contact our customer service department.
Tel: (852) 3978 8188Fax 
: (852) 3978 8198Website 
https://www.gwgold.com.hk/Email
[email protected]